We Help Organisations Adopt Artificial Intelligence Securely, Responsibly and at Scale
Trusted insight. Practical outcomes. Responsible AI.
The real power of AI is in adoption, not just how it's built
AI is not just a tool, it is a strategic shift. Without the right data, governance and delivery practices, even the best technology will underperform.
We believe successful AI adoption requires more than building platforms. It takes organisational clarity, cultural readiness and operational discipline to turn potential into measurable outcomes.
Why Work with Us
We support government and enterprise clients through every step of the Artificial Intelligence journey, from strategy to sustained delivery.
- Integrated Capability
Strategy, governance, data, platforms and change enablement aligned under one approach.
- Responsible by Design
Our established methods embed ethics, security, process optimisation and regulatory compliance from day one.
- Enterprise-Ready
We understand the complexity of large organisations and regulated environments, navigating obstacles to enable benefits realisation at scale.
- Actionable and Practical
We focus on unlocking real business value and harnessing enabling technologies to bolster capability for your organisational context.
How Can We Help Your AI Journey
We work with leadership teams to turn complexity into clarity.
AI Strategy and Governance
Establish clear guardrails for ethical, secure and aligned AI adoption across departments and functions.
AI Readiness and Skills Enablement
Lift awareness and capability through tailored programs such as the Essential AI Foundations Course.
Data and Platform Foundations
Design and implement secure, scalable architecture underpinned by strong data governance and integration.
Generative AI Use Case Delivery
Pilot and scale generative AI use cases, from communications automation to knowledge access and frontline enablement.
Organisational AI Maturity Uplift
Support culture change, operating model evolution and change leadership to embed AI into how people work and how customers interact.
Data Quality Framework and Refinery
Create a trusted and consistent data foundation to enable AI at scale. Break down siloes, improve decision-making and drive operational efficiency.
Case Studies
We work with forward-thinking organisations to embed responsible AI into their operations, not just as a technology, but as a transformative capability. From building foundational governance to deploying GenAI tools and data platforms, our engagements show the breadth and depth of our integrated approach.
Delivering Safer and Smarter Disability Support Through AI Governance
A national disability services provider partnered with Alchemy to modernise operations through responsible AI adoption. Facing poor service knowledge access and shadow AI risks, we delivered governance frameworks, technical foundations and enablement programs that improved frontline efficiency and laid the path for long-term innovation.
One of Australia’s leading disability service providers recognised the need to modernise operations in a rapidly evolving sector. While keen to adopt AI, the organisation lacked internal awareness, clear adoption pathways, and foundational governance.
- Low understanding of AI risks and potential
- Emergence of uncontrolled shadow AI tools
- Poor employee and client experience accessing policies and service information
- No structured roadmap for AI adoption
- Rapid establishment of AI policies and governance frameworks
- GenAI quick wins for marketing and communications teams
- Enablement programs for frontline and operational staff
- Technical architecture and AI platform proof of concept
- Facilitation of an AI roadmap for productivity, insight and innovation
The partnership enabled safe and accelerated AI adoption, improved access to service knowledge, and established a long-term roadmap for AI transformation. The provider strengthened its position as a modern, client-centric organisation equipped to scale innovation.
Speed to Market through Role-Based AI in Complex Operations
A services based business serving multiple sectors aimed to improve its speed to market and bolster client services by tackling operational inefficiencies and unlocking insight-driven decision making. Faced with fragmented workflows and limited visibility across teams, we helped the organisation to embed role-based AI capabilities into core operations. This helped streamline processes, surface contextual insights, and unlock the agility needed to respond quickly to business demands.
A large Australian enterprise was navigating the challenges of embedding AI into business operations in a way that delivered meaningful, measurable outcomes. Despite prior investments, fragmented systems and traditional operating models were limiting their ability to scale AI effectively and respond quickly to market demands.
- Difficulty aligning AI tools with frontline roles and real operational workflows
- Siloed legacy systems making integration costly and slow
- Limited internal capability to govern and scale AI responsibly across the organisation
Embedding a role-based AI capability framework directly into frontline operations. This include:
- Mapping operational pain points by role to determine relevant AI use cases
- Configuring and integrating AI assistants that worked seamlessly within existing systems
- Ensuring safe and strategic adoption with clear governance, human-in-the-loop oversight, and training
- The business achieved faster speed to market and improved responsiveness, while avoiding costly technology overhauls.
- By aligning AI capabilities with specific roles and operational realities, the organisation unlocked competitive agility and set the foundation for ongoing, scalable transformation.
Scaling GenAI Capability Safely in Highly Regulated Financial Services
A major financial institution, one of Australia’s largest banks, sought to scale generative AI use while ensuring safety and compliance. Working with Alchemy, the bank introduced structured learning pathways, safe experimentation protocols and responsible use case development, resulting in a confident and capable AI-ready workforce.
A major financial institution aimed to upskill staff in GenAI while ensuring responsible experimentation within a highly regulated environment. The initiative sought to promote AI literacy and provide safe frameworks for innovation.
- Limited internal capability around GenAI
- Risk concerns around ethical and secure experimentation
- Need for a repeatable, scalable approach to AI enablement
- Delivered the Essential AI Foundations course to raise awareness and confidence
- Developed workplace toolkits and internal playbooks
- Facilitated ethical use case development and experimentation
- Provided monthly AI initiative updates and cross-team showcases
The program fostered a culture of AI-enabled learning, enabling the institution to experiment safely while building long-term capability. Staff were empowered with the tools, frameworks, and understanding to lead responsible AI adoption from within.
Empower your organisation with proven AI capability
Connect with us to unlock measurable outcomes, reduce operational cost and improve efficiency with enterprise-ready AI.
Explore Trusted Tools and Resources
AI Readiness Self-Assessment
Understand your organisation’s current AI maturity and next steps.
Data Governance Framework
Establish robust governance to manage risk and enable responsible AI adoption.
Making Data Work for AI Success
Learn how to align data efforts with AI goals to deliver greater impact.
