Creating and operationalising an Agile PMO

colleagues checking working progress, adding tasks on glass wall, using agile methodology

The client situation In the state of Victoria the Essential Service Commission (ESC) is an independent regulator that promotes the long-term interests of Victorian consumers regarding price, quality and reliability of essential services. Our client is one of the water utilities that fall under the remit of ESC. In 2018 the PREMO water pricing framework […]

Strategy and Planning

Group of business people collaborating in discussion

The challenge Our client had employed an outsourcing strategy since the mid 1990’s an approach that was echoed across the large Industry Superannuation Funds. They had began internalising IT and building Tech Services capabilities in 2015; the next phase of the journey was to invest in additional foundation enabling technology, uplift the capability and align […]

A new way of working for a digital era

Project manager and chief engineer discussing plans using computer tablet

The client situation Our client is now a global business that is United Kingdom based. The business offers a proven commerce, subscriber management and data automation platform, built for high-volume and complex ongoing service management for customers and small to medium enterprises. In 2019 the income earnings tipped US$535m. Since starting out in late 2009, […]

World first digital marketplace

Young diverse students learning together online

The client situation A digital marketplace is seen as the foundation of generational change for the education sector with a combination of digital, on-premise and virtual learning brought through a single platform for students and learners on a global scale. With the delivery of the digital marketplace program critical for the university’s global growth ambitions […]