The Role of AI and Automation in BPM

AI in BPM concept showing artificial intelligence connections and digital automation over cityscape.

You keep hearing about how AI and automation are reshaping Business Process Management (BPM)—but it’s hard to tell what’s real and what’s just buzzwords. 

Is AI just another way to repackage rules-based workflows? Will bots really replace entire teams? And if you’re already using RPA, do you even need to care about the rest?

Why Value Stream Mapping is Crucial for Operating Model Design

Value Stream Mapping in Operating Model Design showing business professional working on laptop and documents.

You’ve been tasked with redesigning your operating model—and everything feels like it’s moving at once. People. Processes. Technology. Value stream mapping might not even be on your radar yet. Everyone’s got an opinion, and you’re stuck trying to piece it all together while still hitting targets. 

You’ve mapped out processes. You’ve held workshops. But something still feels off. Silos are resurfacing. Delivery is slow. And you’re not sure if your shiny new model is actually helping your customers—or just reshuffling the same problems into a new format. 

Here’s the missing piece: you’re designing around structure, not around value.

Why Knowledge Transfer Often Fails 

knowledge transfer between two heads with gears on a digital tablet

You’ve got robust documentation, a seasoned HR team, and processes that look bulletproof on paper. But when someone key leaves, your knowledge transfer efforts are tested—and often fall short. Teams stall, decisions bottleneck, and you’re back in meetings asking questions you thought were answered months ago. 

You’re not alone. It’s a silent frustration many CEOs face: why does knowledge seem to evaporate the moment someone walks out the door? And if everything is written down, why does the business still feel like it’s running on tribal knowledge?

Best Practices for Agile Enterprise Architecture 

Businessman interacting with digital interface featuring a rocket launch and agile symbols, representing agile enterprise architecture acceleration.

You’re trying to move fast—but without agile enterprise architecture, every time your teams build something, your architecture gets in the way. Or worse, they bypass it entirely and now you’re stuck with a tangle of systems that don’t talk to each other. 

You’ve been told to “be agile,” but no one’s shown you how to make that work when your infrastructure was built for a different era. You’re caught in a balancing act between enabling delivery and enforcing structure—and right now, it feels like you’re losing on both sides. 

Here’s the truth: agile enterprise architecture is possible. But it doesn’t happen by chance—and it doesn’t mean throwing out governance or design thinking. It means rethinking how architecture supports change, rather than controlling it.

Common Challenges in Implementing Enterprise Architecture

Business leader facing a wall with a sledgehammer, symbolising the effort to break through enterprise architecture challenges.

You had the vision. You secured the budget. You even picked the right framework. But now? Your enterprise architecture initiative feels more like a theoretical exercise than a transformation engine. People are confused, deadlines are slipping, and the business is asking, “What exactly are we getting out of this?” This is more common than you’d initially think. Many teams face similar enterprise architecture challenges during rollout. 

Why Enterprise Architecture Should Be the CEO’s Secret Weapon

CEO and leadership team aligning technology with business strategy through business enterprise architecture.

Here’s a controversial take: if business enterprise architecture is only being discussed in your IT department, you’re leaving money — and speed — on the table. 

Because the truth is, enterprise architecture isn’t just a technical function. Done right, it’s one of the most powerful tools a CEO can use to drive growth, speed up decision-making, and outpace the competition. 

But most CEOs never hear about it that way.

The Modern Enterprise Architecture Playbook: Step by Step Playbook

Modern enterprise architecture visual with digital icons for systems, data and business strategy

Stop me if you’ve heard this one before… 

You hire a consultancy to help define your modern enterprise architecture. Weeks go by. There are workshops, stakeholder interviews, and a parade of slide decks. Then comes the final presentation — a slick, sprawling framework with flowcharts, buzzwords, and a future-state model so abstract you can’t even explain it to your own team. 

And then… nothing changes. 

This is the trap most enterprise architecture efforts fall into. Too much theory, not enough traction. Big ideas, but no clear steps.

Alchemy’s Enterprise Architecture Services: What They Include & What It Means

Executives in a boardroom discussing enterprise architecture and business alignment.

You’re under pressure to modernise. The business wants faster, more connected systems. Your execs want digital transformation, but without the risk, the cost blowouts, or the delays.  

And you? You’re stuck managing legacy platforms, integration nightmares, and a sea of architectural slide decks that never quite get off the ground. 

Sound familiar?

5 Business Benefits From Effective Strategy Execution

A business team shaking hands in a meeting, reflecting collaboration and strong leadership in strategy execution.

Stop me if this sounds familiar. 

You’ve just wrapped up a major strategy execution offsite. There’s excitement, alignment, and a shiny new roadmap pinned to the wall. Fast forward six months—and not much has changed. Teams are busy, but outcomes are vague. Progress is patchy. The strategy? Still mostly on paper. 

This is the execution gap. And it’s one of the biggest reasons well-thought-out business strategies fail.

How to Win in the Age of AI Disruption with an AI Business Strategy

How to Win in the Age of AI Disruption with an AI Business Strategy

Let’s be blunt: most organisations are not ready for what AI is about to do to their industry, and that’s why they need an AI Business Strategy.  

While the headlines focus on ChatGPT and automation, the real disruption is deeper. AI is rewriting how businesses operate—from decision-making and service delivery to customer experience and productivity. The companies that win in this new landscape won’t be the ones that dabble with AI tools. They’ll be the ones with a bold, strategic plan. 

In other words: they’ll have a clear AI business strategy.