Energy Utility Achieves FCR Improvement with AER-Compliant Customer Service Framework
Discover how an Australian energy utility achieved First Call Resolution improvement through AER-compliant customer service transformation.
DAMA DMBOK Accelerates APRA-Compliant Data Governance for an Australian Mutual Bank
Discover how a leading mutual bank achieved APRA-compliant data governance and AI readiness in just six weeks using the DAMA DMBOK framework. Download the case study.
Bank Achieves Enterprise Agile Transformation with Scaled Agile Framework
Discover how Alchemy Solutions helped drive enterprise agile transformation in banking with Scaled Agile Framework, certifying over 500 people