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The Future of Utilities:
What's missing for utilities, is it customers?

About this report

The Utilities sector is undergoing incredible technology transformation as generators, distributors and retailers strive to improve cost efficiencies and enhance the customer experience.

Utilities businesses are under significant pressure to evolve and adapt their operational and service models as they work to support the future of our planet.

Data and insights in the utilities sector is enabling disruptive business improvement in the interests of affordability, sustainability, reliability and security.

Recently we, The Reboot Show, joined forces with Salesforce Industries, formerly Vlocity, and Capgemini to explore The Future of Utilities during an exclusive panel discussion.

This report summarises the most crucial aspects of the discussion and is positioned to serve as a reliable and credible reference for leaders, service providers and practitioners in the energy utilities sector.